After departing the plane, proceed to Immigration. You must have your passport in hand. Visitors are given a Tourist Card valid for 30 days.
You must keep this document safe and return it to the Mexican Immigration official upon departure. A repositioning cost of $ 30.00 – $40.00 USD will apply for lost Tourist Cards.
Now proceed to the baggage claim area, where you will collect your belongings. Report any missing bags at this time. With your bags, proceed to the Customs Area. A Customs officer will ask for your Customs Declaration Form (previously filled out) and to push a button.
If you get a red light, your luggage will likely be searched. If you get a green light you may proceed to the exit, although a search could still be conducted.
After the Customs area, the Time Share lounge will be located. Proceed straight through this area. Tropical Incentives staff will be properly uniformed wearing Navy Blue pants, blue-collar shirts & name tags.
We will be waiting for you after clearing customs, passing through the timeshare lounge, and rental car booths. Right as you exit the building.
Please be sure to avoid any contact with timeshare representatives; just continue walking toward the exit until you see a Mexico Insider staff holding a sign with your name on it.
✅ What’s included?
- An English-speaking driver will be waiting at the arrivals gate. The driver will hold a sign with your name.
- Cold drinks will be available during the ride
- The tip is already included in the price
❌ Cancellation policy
100% refund 10 days before the travel date.